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Customer Service

We want you to be delighted with your decision to own a VegiBee. Please reach out if there is anything we can do to improve your experience or results.

Address

P.O. Box 1352
Maryland Heights, MO 63043

Email

info@vegibee.com

Service Hours

Monday – Friday
8:00am to 6:00pm CST

Phone

(314) 956-5276

Customer Support Center

Operating Instructions

Learn the best practices for using the VegiBee with a digital owner’s manual.

Support Documents

Download resources that will help you get more our of your VegiBee.

Warranty Information

Register your VegiBee and understand how the warranty works.

Return Policy

Get instructions on the proper way to return or exchange your VegiBee.

Operating Instructions

Find helpful tips and instructions to get more from your VegiBee.

VegiBee Deluxe

Rechargeable | 5 Speeds

$49.99

Free Shipping in the US

Operating Instructions

Unit Operation

Press the on switch to begin the wand vibration. Use the up and down buttons to change the speeds on the VegiBee™ garden pollinator. Press the off button to stop the vibrating wand. Return the VegiBee garden pollinator to the charging base when not in use.

Changing the Vibrating Wand

Turn unit off. Rotate the wand ¼ turn to the right and lift from the unit. Install the new wand. Align the groove on the wand with the ridge on the pollinator. Gently rotate the wand ¼ turn to the left until it clicks in place on the pollinator. Do not attempt to attach the pollen spoon to the pollinator.

Recharging Instructions

Turn the unit off. Place the pollinator charging base on a flat surface. Place the VegiBee garden pollinator in the charging base. Connect the USB connector into a computer, or use the AC adapter. Prior to initial use, charge the unit for 12 hrs. with the AC adapter and 16 hours with a computer.

Cleaning the Unit

Use a clean, damp cloth to clean the unit, then dry the unit before charging. Do not use chemicals or alcohol on the unit. Do not immerse the unit in water.

Shut-Off Time

The unit will shut off after 2 minutes.

Storage

Keep the pollinator indoors when not in use. Heat and cold, as well as humid conditions, will shorten the battery life. Do not use the pollinator for any other use, except pollinating plants. When not in use, leave the pollinator on the charging base. Keep the pollinator out of the reach of children at all times.

Includes
  • 1 VegiBee™ garden pollinator with a vibration reduction handle

  • 2 vibrating wands (11 cm long and 18 cm long)

  • 1 spoon (18 cm) for pollen collection

  • 1 electric recharging base unit with cord and USB connector

  • 1 electric wall adapter that is UL certified

  • 1 operating instructions booklet with warranty information.

Specifications
  • Five vibration speed settings from 26,000- 46,000 vibrations per minute

  • Rechargeable NiMH battery

  • Water resistant design

  • Green LED light indicator

  • Two minute timer with automatic shut off

  • Power supply; AC 100-240Volts, 50 Hz

  • Charging mode; electromagnetic induction

  • Prior to initial use, charge the unit for 12 hours with an AC adapter and 16 hours with the USB connector and a computer.

VegiBee Express

Battery Operated | 3 Speeds

$29.99

Free Shipping in the US

Operating Instructions

Unit Operation

Press the ON/OFF power button to turn the wand on.
Press the ON/OFF button to turn the vibrating wand off.
Return the VegiBee garden pollinator to the charging base when not in use.

Remove the Vibrating Wand

Turn unit off. Rotate the wand ¼ turn to the right and lift off the pollinator.

Install the Vibrating Wand

Align the groove on the wand with the ridge on the pollinator. Gently rotate the wand a 1/4 turn to the left until it clicks into place. Do not use the spoon on the pollinator.

Changing the Battery

Remove the vibrating wand from the pollinator. Unscrew (counter clockwise) the battery cover from the lower half of the pollinator. Remove the battery from the pollinator. Install a fresh AA alkaline battery. Position the negative side of the battery towards the top of the pollinator. Re-install the battery cover, screwing the cover on (clockwise). Do not over tighten.

Cleaning the Unit

Use a clean, damp cloth to clean the unit, then dry the unit before charging. Do not use chemicals or alcohol on the unit. Do not immerse the unit in water.

Shut-Off Time

The unit will shut off after 2 minutes.

Storage

Keep the pollinator indoors when not in use. Heat and cold, as well as humid conditions, will shorten the battery life. Do not use the pollinator for any other use, except pollinating plants. When not in use, leave the pollinator on the charging base. Keep the pollinator out of the reach of children at all times.

Includes
  • 1 VegiBee™ garden pollinator with a vibration reduction handle
  • 1 vibrating wand (18 cm long)
  • 1 spoon (18 cm) for pollen collection
  • 1 Base unit
  • 1 operating instructions booklet with warranty information.
Specifications
  • Up to 38,000 vibrations per minute
  • Sound wave technology

  • 1pc AA battery-included

  • Water resistant design

Return Policy

The return must include your: 

Name

Address

Phone Number

Return Authorization Number

Copy of the Receipt

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30-Day Guarantee

If you are not satisfied with the VegiBee garden pollinator within 30 days of the original purchase receipt, you may return it. The VegiBee garden pollinator must be in the original condition and must contain all of the parts and packaging.

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Defective Product

If you receive a VegiBee garden pollinator that is missing parts, damaged or defective, you must contact the VegiBee.com within 5 days of receipt, to correct the issue.

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Return Shipping

Return shipping cost will not be refunded by the VegiBee Co. unless the unit was defective.

Return the unit pre-paid by UPS or FedEx. We do not accept returns that are mailed COD. Save your mailing receipt and tracking number for proof of return delivery.

We are not responsible for packages that are lost or damaged by the return shipping company.

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Refunds

Your credit card will be credited within 15 days after your return has been processed.

If you paid by check, a refund will be mailed to you within 15 days after processing the return.

Tell us about your results with the VegiBee!

Reach Us

Mailing Address

P.O. Box 1352
Maryland Heights, MO 63043

Contact

(314) 956-5276
info@vegibee.com

Get In Touch